Last Reviewed: January 2026
Your privacy is our priority. Every piece of your data is fully protected at 339 Bat. Read this Privacy Policy to learn what information we collect, why we collect it, and how we keep it safe.
1 Introduction & Purpose
Welcome to 339 Bat. Our Privacy Policy ("Policy") explains how your personal information is handled when you use the 339 Bat platform and all related services.
This Privacy Policy applies to the 339 Bat website, mobile app, and all digital services. We believe you should have full control over your personal data, and we are committed to ensuring that.
By using this platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.
2 What information we collect
339 Bat collects several types of information from users. This data falls into two main categories:
Directly Provided Information:
- Name, date of birth, and contact details (email address, mobile number) provided at registration.
- Copies of government-issued ID submitted for identity verification (NID, passport).
- Financial transaction details — mobile banking number and payment method.
- Information provided when contacting our support team.
Automatically Collected Information:
- IP address, browser type, and operating system.
- Your activity and gaming history on the platform.
- Device information and location (country level only).
- Data collected through cookies and similar technologies.
| Data Type |
Purpose of Collection |
Mandatory? |
| Name & Date of Birth |
Identity Verification |
Yes |
| Mobile Number |
Account communications |
Yes |
| Payment Information |
Transaction Processing |
Yes |
| IP address |
Security & Fraud Prevention |
Automatic |
| Gaming History |
Service Improvement |
Automatic |
3 How we use your information
339 Bat uses collected data only for specific, legitimate purposes. Your information is never shared with third parties for commercial sale.
- Account management: To confirm your registration and keep your account secure.
- Service Delivery: To keep games, Sports Betting, and other digital features running.
- Transaction Processing: To process deposits and withdrawals securely.
- Customer Support: To resolve your complaints or questions promptly.
- Fraud Prevention: To detect and prevent suspicious activity.
- Legal obligations: To comply with applicable laws and regulatory authority requirements.
- Service Improvement: To run analytics that improve your experience.
- Promotional Communications: To send you offers and updates with your consent.
Our Commitment: 339 Bat never sells or rents your personal information to third-party advertisers.
4 Cookies & Tracking Technologies
339 Bat uses cookies and similar tracking technologies across its website and app. These tools enhance your browsing experience and help keep the platform running smoothly.
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Functional cookies: Remembers your preferences and language settings.
- Analytical Cookies: To understand website traffic and usage patterns.
- Marketing Cookies: To show you relevant offers based on your preferences (consent required).
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.
If you use our app, you can manage tracking permissions through your device settings. Use App Tracking Transparency on iOS or the Privacy Dashboard on Android.
5 Sharing Information with Third Parties
339 Bat never sells your personal data. However, limited information may be shared in the following circumstances to keep our services running:
- Payment Provider: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
- Game Provider: Third-party game companies receive only the data required for the gaming session.
- Identity Verifier: Authorized verification agencies for the KYC process.
- Legal authorities: In response to a court order or a lawful request from a law enforcement agency.
- Fraud Prevention Services: For cybersecurity and fraud detection.
Important: All third-party service providers are contractually bound to comply with 339 Bat's privacy standards and may not use the data they receive for any other purpose.
6 Data Retention Period
How long 339 Bat retains your data depends on the type of information and the purpose it was collected for. We never hold on to data longer than necessary.
- Account information: For the duration the account is active and up to 5 years after closure.
- Financial transaction records: Up to 7 years as required by legal obligations.
- Gaming History: 2 years after account closure.
- Support Conversations: Up to 1 year after resolution.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
Once the retention period expires, your data is securely deleted or anonymized. Certain information may be retained for an extended period where required by legal obligations.
7 Data Security Measures
339 Bat uses industry-standard security technology to protect your data. Our security framework operates on multiple layers:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
- Firewall & DDoS Protection: Robust network protection at the server level.
- Encrypted database: All stored data is kept in encrypted form.
- Regular Security Testing: Penetration testing conducted by third-party specialists.
- Limited Access Policy: Only authorized personnel can access data, and only as needed.
Security Incidents: In the event of a data breach, 339 bat will notify affected users within 72 hours and take prompt remedial action.
8 Your Rights & Controls
As a 339 Bat user, you have the following rights over your personal data:
- Right to Access: Contact support to request details on what information we hold about you.
- Right to Rectification: Request corrections to inaccurate or outdated information.
- Right to Erasure: You may request deletion of your account and data where no legal obligation requires us to retain it.
- Right to Restrict Processing: You can request that we stop using your information for certain purposes.
- Right to Portability: You may request a copy of your data in a machine-readable format.
- Right to Withdraw Consent: You can opt out of marketing communications at any time.
To exercise any of these rights, contact the 339 Bat support team via live chat or Telegram. We typically respond within 30 business days.
9 Children's Privacy Protection
339 Bat strictly prohibits the use of its services by anyone under 18 and does not knowingly collect any information from minors.
- Age verification is mandatory during the registration process.
- If any minor's data is detected in our system, it will be deleted immediately.
- If parents suspect their child has an account, they can contact our support team right away.
A note for parents: If you suspect your child is using 339 Bat, contact our support team immediately. We will close the account and delete all associated data.
10 Changes to the Privacy Policy
339 Bat may update this Privacy Policy as needed. When changes are made, we will take the following steps:
- A platform notice will be issued prior to any significant changes.
- The "Last Updated" date at the top of this page will be revised accordingly.
- Continued use of the platform after the updated policy has been published will be considered acceptance of the new terms.
- If you do not agree to the updated policy, you may request that your account be closed.
If you have any questions or concerns about our Privacy Policy, our support team is available 24/7 to help. Reach us via Live Chat.